ILA Giyim Tekstil Sanayi ve Ticaret A.Ş. –
Turkish Personal Data Protection Law
As ILA Giyim Tekstil Sanayi ve Ticaret A.Ş. (“ILA” or the “Company”), we place great importance on the security of your personal data and process your personal data in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) and the principles of lawfulness and fairness.
This Privacy Notice explains how your personal data is collected, processed, and protected when you visit our website ilaofficial.com or make a purchase.
1. Personal Data Processed
When you visit our website or make a purchase, the following categories of personal data are processed:
a) Visit (Device/Log) Information
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IP address
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Cookie records
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Browser type and version
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Pages visited
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Time and duration of visit
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Referrer URL
b) Order and Account Information
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First and last name
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Phone number
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Email address
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Delivery and billing address
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Payment information (masked/tokenized by Shopify)
c) Customer Transaction Information
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Order details
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Shipping and delivery information
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Return and exchange requests
d) Marketing and Communication Data
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Email marketing permissions
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Campaign participation information
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Preferences
2. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
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Receiving orders and processing payments
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Delivery of products and management of shipping processes
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Customer service operations
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Managing return and exchange requests
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Improving user experience and ensuring website security
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Detecting fraud and fraudulent activities
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Marketing communications (with your consent)
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Fulfilling legal obligations
3. Transfer of Personal Data
Your personal data may be shared in accordance with Articles 8 and 9 of the KVKK:
a) Service Providers
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Shopify (e-commerce infrastructure)
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Shipping companies (DHL, Yurtiçi Kargo, etc.)
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Payment institutions
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Email/marketing platforms
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Legal and financial consultants
Data is shared only for the purpose of providing services.
b) Legal Requirements
Personal data may be shared with public authorities when required by court orders, regulatory authorities, or legal obligations.
c) Cross-Border Transfers
Some service providers such as Shopify and Google Analytics are located abroad.
In such cases, necessary agreements and protective measures under KVKK Article 9 are applied.
4. Cookies
Our website uses cookies to enhance user experience and analyze site performance.
You may modify or disable cookie preferences through your browser settings.
5. Personal Data Retention Periods
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Order data → 10 years (due to commercial and financial obligations)
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Customer communication data → Until consent is withdrawn
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Log records → 2 years
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Cookie data → Depending on type, 1 day to 2 years
Once retention periods expire, data is securely deleted or anonymized.
6. Your Rights as a Data Subject (KVKK Article 11)
You have the right to:
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Learn whether your personal data is processed
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Request information if it has been processed
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Learn the purpose of processing
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Learn the third parties to whom data is transferred domestically or abroad
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Request correction of incomplete or inaccurate data
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Request deletion or destruction of data
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Request notification of these actions to third parties
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Object to results arising from automated processing
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Request compensation if you suffer damage due to unlawful processing
7. Application Methods
You may submit your KVKK requests in writing or via registered electronic mail (KEP) using the contact information below:
ILA Giyim Tekstil Sanayi ve Ticaret A.Ş.
Email: info@ilaofficial.com
(If you want, I can add the full postal address as well.)
Your applications will be responded to within 30 days.
8. Changes to This Privacy Notice
ILA may update this Privacy Notice when necessary. Updates become effective as of the date they are published on our website.