Shipping Policy – ILA Official

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Shipping Policy

Please note that delivery times are estimates and may vary during busy periods, customs processing, or unforeseen courier delays.

For urgent delivery requests, please contact us at info@ilaofficial.com before placing your order.

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CUSTOMS, DUTIES & TAXES

All international shipments are dispatched from Istanbul, Türkiye.

For orders shipped to the United States, United Kingdom, and European Union, taxes and customs duties may vary depending on the order value and local import regulations.

For all other destinations, additional customs duties, import taxes, or local handling fees may apply upon delivery.

These charges are determined by local customs authorities and are the responsibility of the recipient unless otherwise stated at checkout.

Customs policies and import regulations differ from country to country. We recommend contacting your local customs office for further information before placing your order.

Please note that customs clearance procedures may occasionally cause delivery delays outside of our control.

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IMPORTANT SHIPPING INFORMATION

Please ensure that your shipping address and contact information are entered correctly at checkout.

ILA THE BRAND LTD is not responsible for delays caused by customs clearance, courier disruptions, incorrect shipping information, or failed delivery attempts.

If a shipment is refused or returned due to unpaid customs charges or unsuccessful delivery attempts, additional shipping costs may be deducted from the final refund amount.

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For any shipping-related inquiries, please contact:

info@ilaofficial.com